4.1 All services are delivered digitally or physically depending on the nature of the booking.
4.2 Air tickets are delivered via email or WhatsApp after confirmation and payment.
4.3 Visa applications are processed and updates are provided through email, phone, or WhatsApp.
4.4 Tour itineraries and travel documents are shared digitally before departure.
4.5 Hotel vouchers and booking confirmations are delivered electronically.
4.6 Physical documents (if required) can be collected from our office or delivered via courier.
4.7 Delivery time depends on service type (tickets: 1–24 hours, visa: embassy timeline, tours: confirmation basis).
4.8 Customers must provide correct contact details for successful delivery of documents.
4.9 We are not responsible for delays caused by third-party airlines, embassies, or service providers.
4.10 Once documents are delivered digitally, they are considered successfully fulfilled service delivery.